南区 motor inn招前台 职位:Casual前台 工作时间:9:00-4:00 weekdays, 9:00-2:00 weekends/QLD public holidays 资格: 1. 本地12年级毕业或海外高中毕业 2. 有RSA 证为佳 要求: 1. 英语良好 2. 每周能上2-3天班,周日需要和另一位前台轮流上班 3. 能够在需要时代替其他正在休假员工上班 4. 准时可靠 5. 能够独立工作和承受压力 6. 优秀的电脑技能,会使用Guestpoint或者从事过酒店行业前台的经验为佳 7. 出色的口头和书面沟通技巧 8. 合法工作签证 Springwood Motor Innreceptionist wanted located in Logan Position: Casual receptionist Work hours: · Mondayto Friday: 9am to 4pm (Full day with 30 minutes lunch break) · Weekends/QLDpublic holidays: 9am to 2pm
Qualifications: 1. A minimum education equivalentto Year 12 2. Prefer RSA certificate Requirements:
- Provide personalised and friendly customer service to all guests in person, over the phone and via email.
- Manage reservations
- Provide quotes and information about accommodation and available facilities
- Process payments using computer software and point of sale including EFTPOS
- Answer phone and manage inquiries, take messages and direct phone calls
- Use computer software including Microsoft Office Suite, Guestpoint or RMS
- Accurate processing of cash and balancing in line with company policies
- Undertake general administrative duties
- Respond to in house guest queries to ensure their stay is enjoyable
- Work unsupervised and undertake opening and closing procedures as required
- Respond to general maintenance issues and regularly liaise with cleaning and maintenance team members
- Assist in the restaurant as required, including table setting, table service, general cleaning, drinks service
- Assist the team in any duties as they arise that contribute to providing excellence in service to our guests
- Undertake other duties or training as required
Pay rate (from $23/hourto up to $27/hour) is depending on your previous experience. If you areinterested please send your cover letter and CV to [email protected]
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